iPhone SE 2022 Insurance

What do we cover with our gadget insurance?

We offer multiple insurance packages specifically set up to cater for your gadget needs.

We all know that accidents happen, and dropping your phone is often one of those "oh no!" moments. At Mobile Phone Insurance Direct, "Accidental Damage" is specifically designed to cover these unexpected incidents. Whether your phone takes a tumble off the table or meets the floor in a moment of clumsiness, our cover kicks in to save the day. Unlike some other insurance options, such as home or bank insurance, which may limit the number of claims you can make, we offer unlimited claims. So, rest easy knowing that however many times life's little mishaps occur, we've got your back.

Our official documents state; "Accidental Damage" is described as any sudden and unforeseen event that results in damage or destruction of your gadget.

We all know that water and gadgets are not the best of friends. At Mobile Phone Insurance Direct, our "Liquid Damage" cover is designed to protect your mobile phone or gadget against those unfortunate spills and splashes. Whether it's a coffee mishap or an unexpected downpour, our cover ensures that your device will be repaired or replaced. And here's the cherry on top: unlike some other insurance options that may limit your claims, we offer unlimited claims. So, go ahead and dance in the rain; we've got you covered!

Our official document states: "Liquid Damage" is defined as unintentional damage caused to your gadget as a result of coming into contact with any liquid.

Ever had your phone suddenly freeze or refuse to turn on? It's frustrating, especially when the manufacturer's warranty has just expired. That's where our "Mechanical Breakdown Cover" steps in. We'll cover your mobile phone if an electrical or mechanical fault occurs outside of its warranty period. So, you can breathe easy knowing that if your phone decides to take an unexpected break, we've got you covered.

Our offical documents state; "Mechanical Breakdown Cover" comes into play if your gadget becomes inoperable due to a sudden and unforeseen fault. This fault must be the result of the failure of internal electronic or mechanical components or defects and should occur when the gadget is out of the manufacturer warranty period.

We understand that your mobile phone is more than just a device; it's an essential part of your daily life. That's why at Mobile Phone Insurance Direct, our "Theft" cover is designed to give you peace of mind. If your mobile phone is stolen, we'll not only replace it but also cover you against unauthorised calls made when your device is taken away from you. So, whether you're out and about or it's taken from your home, you can rest assured that we've got your back.

Our official documents definiton; "Theft" is defined as the unauthorised dishonest appropriation or attempted appropriation of your gadget by another person with the intention of permanently depriving you of it.

We understand that life is unpredictable, and sometimes, one claim just isn't enough. That's why at Mobile Phone Insurance Direct, we offer "Unlimited Claims." Unlike some insurance providers that cap the number of claims you can make, we're here for you no matter how many times you need us. Whether it's accidental damage, theft, or any other covered event, you can count on us to have your back, time and time again.

Love to travel? So does your mobile phone! With Mobile Phone Insurance Direct, our "Worldwide Cover" ensures that your phone is protected no matter where your adventures take you. Whether you're sipping espresso in Italy or hiking in the Andes, you can rest easy knowing your phone is covered. And here's the best part: this unlimited worldwide cover is included as standard in our policies. Just remember, while we can cover you globally, any repaired or replacement handsets will be delivered only to a UK address.

According to our official documents, your policy will cover your gadget anywhere in the world, provided the device was purchased within the UK. Repaired or replacement handsets will be delivered only to a UK address.

FAQs

The insurance is arranged by Pier Insurance Managed Services Limited.

Your policy is not a 'replacement as new' policy so all mobile phone replacements may be either brand new or refreshed devices - all devices will also come with a warranty.

The quality of refreshed devices is so high you won't be able to tell the difference compared to the new devices. Although standards are extremely high, please note that refreshed devices may hold some non-original parts.

Once the claim has been agreed, we will try our hardest to replace your cherished device with the same make, model and colour, and send it to you as quickly as possible. If your device is no longer manufactured, we will provide the nearest comparable model in a speedy and efficient fashion.

You will need to check your gadget insurance policy details, but we now provide cover for unlimited claims for loss, theft and damage during each 12-month calendar period of your policy.

Your excess can be found in your Policy Excess documents.

Even if you have a warranty still in place yes it may still be a good idea to have mobile phone insurance, here's a few reasons why:

Limited coverage: Manufacturer warranties usually only cover issues that take place during the manufacturing process such as defects or malfunctions. These only usually last for a limited time, a year being the typical timeframe. So, the warranty may not cover accidental damage, theft or loss.

Extra coverage: Our mobile phone insurance provides extra coverage far beyond what a phone or gadget manufacturer warranty might offer, we include cracked screens, liquid damage and mechanical breakdowns with all our packages as standard our Plus package gives theft cover and our Premium package includes loss too. These aspects alone make mobile phone insurance more or less essential if you want to protect your device from problems that happen day to day.

Convenience: If the worst happens and your phone is stolen, lost, or damaged then our insurance can help make the situation a bit better by getting you a replacement phone quickly and conveniently without dealing with the manufacturer's warranty processes.

It can be cheaper: If you phone or gadget is stolen it's very unlikely that your warranty will cover you, which means you'll end up having to dig deep into your pockets to replace your device. The same goes for damage, costs can soon mount up for repairs and insurance can save you having to spend way beyond what you might pay monthly for cover.

At the end of the day it depends on what you need as an individual as to whether you need mobile phone or gadget insurance, it makes sense to weigh up the options and get an insurance quote or two to establish exactly what might suit your needs. if in doubt read your manufacturer's warranty as well as the insurance policy details, and you'll soon have an educated opinion.

No. Non-genuine devices are not covered by our policies. However, we do provide cover for refurbished devices that come with a manufacturer warranty or the original proof of purchase (if the device was bought second-hand).

Contact us immediately by clicking on the chatbot icon (the little robot bottom right of the screen) and typing "missed payment" then send us a message to explain, alternatively you can contact a member of the team directly during office hours on 01702 568070 so that we can reinstate your policy and ensure that your mobile phone(s) or gadget(s) remain on cover. Otherwise unfotunately, you may find we will not consider any claims during the period of non-payment.

To take out a mobile phone insurance policy for yourself you must be 18 years old or over and a UK resident. If you are under 18 years old, then a consenting family member can take out the policy on your behalf.

If your phone has vanished without a trace, our loss cover will make sure you are not left out of pocket. At Mobile Phone Insurance Direct, we include loss as standard in our insurance packages.

Our specific policy wording states "Loss means that you are unable to account for your gadget whereabouts and are permanently deprived of its use after reasonable precautions have been taken to protect it and it has not been left unattended".

Provide us with your proof of purchase which must include the date of purchase, IMEI or serial number of the mobile phone or tablet, and be in your name.

Unlike other insurance providers, we do not increase our premiums after you make a claim. Therefore, we ask that you pay the compulsory excess so we can keep our prices low for you. In the meantime, you can trust that we will handle your claim promptly and professionally.

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